At UDELIVER, each TRK Hoodie One is uniquely made to order, ensuring exclusivity and quality. As a result, we do not accept returns or offer refunds unless the item is faulty or incorrect.
No Returns or Exchanges
• Due to the custom nature of our hoodies, all sales are final.
• We do not accept returns for reasons such as wrong size, change of mind, or preference.
• Please check the size guide carefully before placing your order.
Faulty or Incorrect Items
If you receive a defective or incorrect hoodie, you must:
1. Report the issue within 7 days of receiving your order.
2. Provide clear photos of the defect or incorrect item.
3. Await our assessment—if approved, we will offer a replacement (no refunds).
Your Rights as a Buyer & Our Rights as a Seller
Under UK consumer law, businesses are not required to accept returns unless the product is faulty or not as described. Since our hoodies are made to order, we have the right to refuse returns for non-faulty items.
By purchasing, you agree to this policy. If you have any issues, please contact us at apparel@udeliver.co.uk
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